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Industry — 04

E-commerce and retail

In e-commerce, marketing sits closest to accounting. Margin, return and acquisition cost are numbers nobody argues with. That makes the work both simpler and harder: results show immediately, but there is nowhere to hide.

01

What the sector demands

  • Margins that differ across the range and which campaigns must respect
  • Marketplace pressure on both price and visibility
  • Seasonal demand swings and the ad prices that move with them
  • Measurement complicated by cookie restrictions
02

Campaigns steered by margin, not revenue

Optimising for revenue leads to selling most of whatever earns least. So we pass margin into the measurement and steer campaigns by it.

Campaign structure mirrors the profitability of the range. That is more work at the start and fewer surprises at the end of the quarter.

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